Frequently asked questions

QWhat can I expect at a telephone hearing?
A

To find out more about telephone hearings, click here

QDoes it cost anything to appeal?
A

No, if you win your appeal the penalty will be cancelled, if you lose you will have to pay the full cost of the ticket (unless the adjudicator specifically states otherwise). This is either £40, £50, £60 or £70 depending on what the penalty was issued for.

QI have a disability – what arrangement can be made for me?
A

You can find out about accessibility and reasonable adjustments here

QWhat if I disagree with an adjudicators decision?
A

Adjudicators’ decisions are binding on both you and the enforcement authority which issued the penalty. There are a small number of Grounds where you or the enforcing authority can apply for a Review of an adjudicators decision. More information can be found here.

QWhat if I do not have all the evidence I need at this moment?
A

You should submit your appeal as soon as possible. Once we have registered the case you will be given a date by which you need to send us all of your evidence.

QI think I have a strong case, can you tell me if my appeal will be allowed?
A

The tribunal cannot offer any legal advice or opinion on the validity of an appeal. It can only offer advice relating to the procedure for appealing a penalty.

QIf I win, can I claim costs?
A

Costs are rarely awarded and where they are the sums involved are usually small. Either you or the ticket issuing authority may apply for costs but these will only be awarded where one of you has acted in a frivolous, vexatious or wholly unreasonable way.