You can provide any information that helps explain why you think you should not have received a Penalty Charge Notice (PCN) – from documents and photos to messages and files from your phone. But don’t worry if you don’t have it all to hand straight away.

Any information you provide to support your case is classed as evidence and will be taken into consideration by the Adjudicator. No form of evidence is necessarily better than another.

Our online appeals management system allows you to upload a large range of evidence directly to an online case file, either when first submitting an appeal or when it is in progress.

Find out more about the types of evidence you can submit.