I think my vehicle’s emissions are compliant – why have I received a Clean Air Zone penalty?

Check online to see if your vehicle’s emissions mean you are liable for a Clean Air Zone charge at the GOV.UK Drive in a Clean Air Zone service.

If you have any questions regarding the emissions status of your vehicle after checking your number plate through this service, you should contact the GOV.UK helpdesk on 0300 029 8888 (lines open Monday to Friday, 8am to 4.30pm) or use the GOV.UK online contact form.

If you don’t agree with a Penalty Charge Notice (PCN) you have received, you can make Registered Keeper against the PCN to the local authority that issued it, explaining your reasons in as much detail as possible, providing any evidence you can.