Durham RUC Zone
PCN / Appeal Process
Durham RUC Zone
PCN / Appeal Process
Find out what happens after you have received a
Durham Road User Charge (RUC) Zone Penalty Charge Notice (PCN)
issued by Durham County Council
for failing to pay a road user charge at the Durham City peninsula,
including how you can either pay or challenge the penalty.
Important: Before you begin
Don’t ignore your PCN!
The penalty charge may go up
and be registered as a debt,
subject to enforcement by bailiffs.
You can’t appeal straight away!
If you don’t agree with the PCN,
you must first challenge it directly
with the enforcement authority.
Find out what happens after you have received a
Durham Road User Charge (RUC) Zone Penalty Charge Notice (PCN)
issued by Durham County Council for failing to pay a road user charge at the Durham City peninsula, including how you can either pay or challenge the penalty.
Important:
Before you begin
Don’t ignore your PCN!
The penalty charge may go up
and be registered as a debt,
subject to enforcement by bailiffs.
You can’t appeal straight away!
If you don’t agree with the PCN,
you must first challenge it directly
with the enforcement authority.
Your options after getting a PCN
You options after getting a PCN
PCN for
£50
sent through the post
to vehicle owner
(the Registered Keeper
of the vehicle recorded
at the DVLA)
PAY
If you accept the PCN,
pay Durham CC at the
discounted rate of
50% of the
penalty
within 14 days of the
PCN issue date
OR
Pay or appeal?
If Durham CC rejects your representations,
they will send you a
Notice of Rejection
(NoR) of Representations
This can take up to 56 days.
At this stage, you have 28 days to either pay
the PCN or appeal to the Tribunal
For an appeal to the Traffic Penalty Tribunal to be successful…
one or more specific grounds (reasons) must apply.
Please review the grounds of appeal carefully before deciding
whether to appeal to us or pay the penalty charge.
View past cases before you begin?
Selected Traffic Penalty Tribunal decisions, along with those
from other UK traffic penalty adjudicating bodies,
are published on the external Traff-iCase key cases website.
These ‘key cases’ have been curated due to the common facts,
issues and points of law they include, providing a reference
for motorists who may have received similar penalty charges.
Important: The PCN will need to be paid in full if your appeal to us is unsuccessful.
Pay or appeal?
If Durham CC rejects your representations, they will send you a
Notice of Rejection (NoR) of Representations
This can take up to 56 days.
At this stage you have 28 days to either pay the PCN or appeal to the Tribunal
For an appeal to the Traffic Penalty Tribunal to be successful…one or more specific grounds (reasons) must apply
Please review the grounds of appeal carefully before deciding whether to appeal to us or pay the penalty charge.
Important: The PCN will need to be paid in full if your appeal to us is unsuccessful.
Am I too late?
Charge Certificates and Orders for Recovery
If you have received a Charge Certificate, Order for Recovery or a letter from a Bailiff (now referred to as Civil Enforcement Agents) regarding an unpaid Penalty Charge Notice (PCN), you no longer have the right to make representations to Durham County Council.
The authority has already started more serious action to recover the penalty charge; however, you may still be able to submit an appeal to the Traffic Penalty Tribunal, if you have received a Notice of Rejection (NoR) of Representations letter.
Am I too late?
Charge Certificates and Orders for Recovery
If you have received a Charge Certificate, Order for Recovery or a letter from a Bailiff (now referred to as Civil Enforcement Agents) regarding an unpaid Penalty Charge Notice (PCN), you no longer have the right to make representations to Durham County Council.
The authority has already started more serious action to recover the penalty charge; however, you may still be able to submit an appeal to the Traffic Penalty Tribunal, if you have received a Notice of Rejection (NoR) of Representations letter.
English (UK) 
Cymraeg 
