I was told I hadn’t driven into the Clean Air Zone, but received a penalty, what should I do?

If you have received a Penalty Charge Notice (PCN) and do not agree with it, you can make representations to the local authority that issued it, explaining your reasons in as much detail as possible and providing any evidence you can.

If the representations are successful, the PCN will be cancelled. If the representations are unsuccessful, a Notice of Rejection of Representations will be issued, explaining the reasons and providing information on appealing further to the Traffic Penalty Tribunal.