The appeals process – Bus Lane and Moving Traffic Wales

Bus lane and moving traffic Penalty Charge Notices (PCNs) – Wales

Bus lane and moving traffic penalties in Wales are £70. In all cases the council must accept 50% if they receive the payment within 14 days – £35. Most councils accept payment by credit or debit card by phone or online.

Bus lane and moving traffic PCNs will be sent through the post to the vehicle’s owner – this is the person listed on the DVLA record as the registered keeper.

Below you can see how you can appeal a bus lane PCN issued by a council in England and Wales (outside London)


To challenge this kind of PCN contact the council as soon as possible – read the notice for details. Quote the PCN number and say why you believe you should not have to pay – This may be called your ‘formal representations’.

The council will decide whether or not to cancel the PCN. If they cancel it, you have nothing to pay. If they don’t cancel it you can either pay the penalty or appeal to the independent adjudicator.

If you challenge within 14 days and the council rejects it, they will usually reset the 50% rate for a further 14 days. You can check with them whether they will do this. Otherwise you have 28 days* from when the PCN is delivered to make formal representations to the council.

Notice of Rejection of Representations

The council will consider your formal representations. If they agree with you, they will cancel the PCN and you pay nothing. If they don’t, they will send the owner a Notice of Rejection of Representations (NoR) and tell you how to appeal to the independent adjudicator.

Appeal to the adjudicator

At this stage you should either pay the penalty or appeal to the independent adjudicator. You have 28 days from when the NoR is delivered* pay or appeal. But it is best to appeal as soon as you decide to, because if you delay beyond 28 days you may lose the right to have you case considered by the adjudicator. You can only appeal to the adjudicator once the council has issued an NoR.

View the grounds on which an adjudicator can cancel a PCN

Ready to appeal

*Delivery is usually deemed to be 2 working days after the date on the notice.