Reasonable adjustments

The tribunal has set out how each stage of the appeals process is conducted with a view to accessibility. However, if you require additional assistance in order to make your appeal or take part in a telephone hearing then the tribunal can consider any request for reasonable adjustments. In considering requests the tribunal may take into account the following factors:

  • How effective any adjustment would be in assisting the person requesting it.
  • Its practicality
  • The resources it would require
  • The cost
  • Any safety issues

Who pays for reasonable adjustments?

The Tribunal will cover the costs of all reasonable adjustments.

Refusing a request for reasonable adjustments

If the tribunal rejects your request for an adjustment to be made, the tribunal will explain this decision to you, the factors that have been taken into account and may suggest alternatives which will be given the same level of consideration as the original request.