How your appeal will be decided

Using the Tribunal’s Fast Online Appeals Management system (FOAM) you can simply upload your evidence, view and comment on the authority’s evidence and send messages if you wish. You can track the progress of your appeal and see your decision online. All parties can see information relating to the case. The charging authority’s Notice of Rejection of Representations (NOR) will provide a web link to the Traffic Penalty Tribunal’s FOAM appeal system and a telephone number for the tribunal’s customer service team who can assist you if you are not able to use the online system.


Most adjudication decisions are made online and are called e-decisions. The adjudicator will consider your and the authority’s evidence, be able to ask for clarification using the online messaging system and decide your case without the need for a hearing.

The decision will be made available on the online system to all the parties in the appeal.

Telephone hearing 

In certain circumstances the adjudicator may decide it is is helpful to conduct a telephone hearing to decide your case. The phone call normally lasts around 15 minutes and the authority which issued the PCN can take part if they wish to.

You can do this from home or work – we ask that you aren’t driving at the time of the telephone hearing. In most cases you will receive the decision over the phone, following the telephone hearing you will receive a full written decision via your chosen method of communication.

Telephone hearings give you the opportunity to speak to the adjudicator and present your case.

We will contact you to arrange a suitable date and time for the telephone hearing and answer any questions you may have. You simply need to be available at the time arranged, on the phone number you have given. These hearings are relatively informal and the adjudicator will explain the procedure.