Cookies Policy
What is a cookie?
A cookie is a text-only string of information that a website transfers to the cookie file of the browser on a computer’s hard disk, so that the website can remember who you are.
How do we use cookies?
Some of our web pages use cookies. Details of the cookies used across all of our websites can be found below.
Traffic Penalty Tribunal Website:
| Name of cookie | Expiration Time | Data Stored | Purpose |
|---|---|---|---|
| CookieConsent | 1 Year | Site Cookie Preferences | Used to identify if a user has accepted the website’s cookies policy. |
| wpfront-notification-bar-keep-closed | 14 Days | Feedback Banner Preferences | Used to determine if a visitor has opted to close the feedback banner at the top of the website window. |
| pll_language | 1 Year | Language Prefence | This cookie is used to determine the preferred language of the visitor and sets the language accordingly on the website, if possible. |
| tpt_CwkMUzXY | 1 Day | Randomly generated alphanumeric values | Used to distinguish logged in users and non-logged in visitors |
| tpt_Oyon-_Wfb | 1 Day | Randomly generated alphanumeric values | Used to distinguish logged in users and non-logged in visitors |
| tpt_RnHdPYiKXp | 1 Day | Randomly generated alphanumeric values | Used to distinguish logged in users and non-logged in visitors |
| tpt_BaE_w | 1 Day | Randomly generated alphanumeric values | Used to distinguish logged in users and non-logged in visitors |
Traffic Penalty Tribunal Traffic Regulation Order (TRO) Library:
tro.trafficpenaltytribunal.gov.uk
| Name of cookie | Purpose |
|---|---|
| cookie_notice_accepted | Used to identify if a user has accepted the site’s cookies policy. |
| wp_wpfileupload_0 | A unique identifier given to each visitor. |
Traffic Penalty Tribunal Fast Online Appeals Management (FOAM) appeals system
foam.trafficpenaltytribunal.gov.uk
| Type of cookie | Name of cookie | Purpose |
|---|---|---|
| Session cookies | _decider_session | Session cookies allow FOAM to keep track of whether or not a user is signed in and to allow users to access the system without having to sign-in every time they visit. |
| New Relic | NREUM, NRAGENT, JSESSIONID | FOAM uses New Relic to monitor the performance of the system, so that the experience for FOAM users can be continually improved. |
| Livechat | _lc.visitor_id.[xxxxxxx], lc_window_state | Used to enable Live Chat within FOAM and to allow conversations to continue across the site. |
Cookies Policy
What is a cookie?
A cookie is a text-only string of information that a website transfers to the cookie file of the browser on a computer’s hard disk, so that the website can remember who you are.
How do we use cookies?
Some of our web pages use cookies. Details of the cookies used across all of our websites can be found below.
Traffic Penalty Tribunal Website:
| Name of cookie | Expiration Time | Data Stored | Purpose |
|---|---|---|---|
| CookieConsent | 1 Year | Site Cookie Preferences | Used to identify if a user has accepted the website’s cookies policy. |
| wpfront-notification-bar-keep-closed | 14 Days | Feedback Banner Preferences | Used to determine if a visitor has opted to close the feedback banner at the top of the site. |
| pll_language | 1 Year | Language Prefence | This cookie is used to determine the preferred language of the visitor and sets the language accordingly on the website, if possible. |
| tpt_CwkMUzXY | 1 Day | Randomly generated alphanumeric values | Used to distinguish logged in users and non-logged in visitors |
| tpt_Oyon-_Wfb | 1 Day | Randomly generated alphanumeric values | Used to distinguish logged in users and non-logged in visitors |
| tpt_RnHdPYiKXp | 1 Day | Randomly generated alphanumeric values | Used to distinguish logged in users and non-logged in visitors |
| tpt_BaE_w- | 1 Day | Randomly generated alphanumeric values | Used to distinguish logged in users and non-logged in visitors |
Traffic Penalty Tribunal Traffic Regulation Order (TRO) Library:
tro.trafficpenaltytribunal.gov.uk
| Name of cookie | Purpose |
|---|---|
| cookie_notice_accepted | Used to identify if a user has accepted the site’s cookies policy. |
| wp_wpfileupload_0 | A unique identifier given to each visitor. |
Traffic Penalty Tribunal Fast Online Appeals Management (FOAM) appeals system
foam.trafficpenaltytribunal.gov.uk
| Type of cookie | Name of cookie | Purpose |
|---|---|---|
| Session cookies | _decider_session | Session cookies allow FOAM to keep track of whether or not a user is signed in and to allow users to access the system without having to sign-in every time they visit. |
| New Relic | NREUM, NRAGENT, JSESSIONID | FOAM uses New Relic to monitor the performance of the system, so that the experience for FOAM users can be continually improved. |
| Livechat | _lc.visitor_id.[xxxxxxx], lc_window_state | Used to enable Live Chat within FOAM and to allow conversations to continue across the site. |
Third-party cookies
Google Analytics
This website uses Google Analytics, a web analytics service provided by Google, LLC.
These cookies are used to collect information about how visitors use our website.
| Name of cookie | Expiration Time | Data Stored | Purpose |
|---|---|---|---|
| _ga | 2 years | Google Analytics Unique ID number | Tracking data for Google Analytics. Helps work out unique visitor numbers. |
| _gat | 1 minute | Google Analytics Unique ID number | Tracking data for Google Analytics. Helps calculate visitor session length. |
| _gat_gtag_{gaID} | 1 minute | Google Analytics Unique ID number | Tracking data for Google Analytics. Helps calculate visitor session length. |
| _gid | 24 hours | Google Analytics Unique ID number | Used to distinguish users. |
Tableau
This website provides publishes statistics using Tableau. In order to improve this service, Tableau uses the following cookies.
| Name of cookie | Expiration Time | Data Stored | Purpose |
|---|---|---|---|
| tableau_locale | Session | Language Preference | Used by Tableau to determine the preferred language and country setting of the visitor. This allows the website to show content most relevant to that region and language. |
| jserrors/1/# | Session | Tableau Report URL | Used by Tableau to track any potential errors with the Tableau reports. |
| tableau_public_negotiated_locale | Session | Language Preference | Used by Tableau in context with the language setting on the website. Facilitates the translation into the preferred language of the visitor. |
| JSESSIONID | Session | Unique Vistor ID | Used by Tableau to preserve users states across page requests. |
| 35f2b5d0eb | Session | Tableau Report URL | Set by Tableau for technical tracking purposes. |
Live Chat
This website offers visitors the opportunity to conduct a ‘virtual chat’ with one of the Traffic Penalty Tribunal customer support representatives using LiveChat software. In order to provide this service seamlessly across the website, some cookies are required to be set by LiveChat (see below).
| Name of cookie | Expiration Time | Data Stored | Purpose |
|---|---|---|---|
| __lc_cid | 3 Years | Livechat Unique Visitor ID | Necessary for the functionality of the website’s chat-box function. |
| __lc_cst | 3 Years | Livechat Unique Visitor ID | Necessary for the functionality of the website’s chat-box function. |
| __lc2_cid | 3 Years | Livechat Unique Chatbox ID | Stores a unique ID string for each chat-box session. This allows the support to see previous issues and reconnect with the previous supporter. |
| __lc2_cst | 3 Years | Livechat Unique Chatbox ID | Stores a unique ID string for each chat-box session. This allows the support to see previous issues and reconnect with the previous supportee. |
| CASID | Session | Livechat Unique Visitor ID | Allows the website to recognise the visitor, in order to optimise the chat-box functionality. |
| __livechat | 3 Years | Livechat Customisation Options | Used to hide the user’s personal customisation of LiveChat. |
| _livechat_has_visited | Persistent | An acknowledgement that the user has visited the site. | Identifies the visitor across devices and visits, in order to optimise the chat-box function on the website. |
| side_storage_9485210 | Persistent | Undisclosed | Set by LiveChat for undisclosed reason. |
| 9485210:state | Persistent | Undisclosed | Set by LiveChat for undisclosed reason. |
| @@lc_auth_token:9485210 | Persistent | Undisclosed | Set by LiveChat for undisclosed reason. |
Disabling / enabling cookies
You have the ability to accept or decline cookies by modifying the settings in your browser. For more details about cookies and details of how to delete and disable cookies you can visit the All About Cookies website.
Third-party cookies
Google Analytics
This website uses Google Analytics, a web analytics service provided by Google, LLC.
These cookies are used to collect information about how visitors use our website.
| Name of cookie | Expiration Time | Data Stored | Purpose |
|---|---|---|---|
| _ga | 2 years | Google Analytics Unique ID number | Tracking data for Google Analytics. Helps work out unique visitor numbers. |
| _gat | 1 minute | Google Analytics Unique ID number | Tracking data for Google Analytics. Helps calculate visitor session length. |
| _gat_gtag_{gaID} | 1 minute | Google Analytics Unique ID number | Tracking data for Google Analytics. Helps calculate visitor session length. |
| _gid | 24 hours | Google Analytics Unique ID number | Used to distinguish users. |
Tableau
This website provides publishes statistics using Tableau. In order to improve this service, Tableau uses the following cookies.
| Name of cookie | Expiration Time | Data Stored | Purpose |
|---|---|---|---|
| tableau_locale | Session | Language Preference | Used by Tableau to determine the preferred language and country setting of the visitor. This allows the website to show content most relevant to that region and language. |
| jserrors/1/# | Session | Tableau Report URL | Used by Tableau to track any potential errors with the Tableau reports. |
| tableau_public_negotiated_locale | Session | Language Preference | Used by Tableau in context with the language setting on the website. Facilitates the translation into the preferred language of the visitor. |
| JSESSIONID | Session | Unique Vistor ID | Used by Tableau to preserve users states across page requests. |
| 35f2b5d0eb | Session | Tableau Report URL | Set by Tableau for technical tracking purposes. |
Live Chat
This website offers visitors the opportunity to conduct a ‘virtual chat’ with one of the Traffic Penalty Tribunal customer support representatives using LiveChat software. In order to provide this service seamlessly across the website, some cookies are required to be set by LiveChat (see below).
| Name of cookie | Expiration Time | Data Stored | Purpose |
|---|---|---|---|
| __lc_cid | 3 Years | Livechat Unique Visitor ID | Necessary for the functionality of the website’s chat-box function. |
| __lc_cst | 3 Years | Livechat Unique Visitor ID | Necessary for the functionality of the website’s chat-box function. |
| __lc2_cid | 3 Years | Livechat Unique Chatbox ID | Stores a unique ID string for each chat-box session. This allows the support to see previous issues and reconnect with the previous supportee. |
| __lc2_cst | 3 Years | Livechat Unique Chatbox ID | Stores a unique ID string for each chat-box session. This allows the support to see previous issues and reconnect with the previous supportee. |
| CASID | Session | Livechat Unique Visitor ID | Allows the website to recognise the visitor, in order to optimise the chat-box functionality. |
| __livechat | 3 Years | Livechat Customisation Options | Used to hide the user’s personal customisation of LiveChat. |
| _livechat_has_visited | Persistent | An acknowledgement that the user has visited the site. | Identifies the visitor across devices and visits, in order to optimise the chat-box function on the website. |
| side_storage_9485210 | Persistent | Undisclosed. | Set by LiveChat for undisclosed reason. |
| 9485210:state | Persistent | Undisclosed. | Set by LiveChat for undisclosed reason. |
| @@lc_auth_token:9485210 | Persistent | Undisclosed. | Set by LiveChat for undisclosed reason. |
Disabling / enabling cookies
You have the ability to accept or decline cookies by modifying the settings in your browser. For more details about cookies and details of how to delete and disable cookies you can visit the All About Cookies website.
